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Please check first whether you inserted the right E-mail address.
Your codes are also available on your account through your history.
To access your history, click "My Account" in the menu bar.

If the code is not visible on this page, contact us by email giving us your order number, the date and the ordered product so we can do the proper research.

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What is the PWA? A Progressive Web App that is built like a website but acts like an application. Once installed, an icon with the beCHARGE logo will appear on your home screen. All you have to do is click and enjoy our many products.